Terms & Conditions
Welcome to Urban Seed Bank (referred to as “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website, https://www.urbanseedbank.co.uk/, as well as the purchase of products from our store. By using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or place an order.
1. General Information
Urban Seed Bank specialises in selling cannabis seeds strictly as collectible souvenirs. All products are intended for genetic preservation, collection, or souvenir purposes and must not be germinated where it is illegal to do so. Customers are responsible for complying with local laws regarding the purchase and possession of cannabis seeds.
2. Eligibility
To use this website or purchase products from Urban Seed Bank, you must be at least 18 years old. By placing an order, you confirm that you meet this age requirement.
3. Account Registration
To place an order, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and to maintain the confidentiality of your account credentials. You are solely responsible for any activity that occurs under your account.
4. Orders and Acceptance
All orders are subject to acceptance by Urban Seed Bank. We reserve the right to:
- Refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspicion of fraud.
- Limit quantities of products purchased.
- Decline orders that do not comply with applicable laws.
Once your order is accepted, you will receive an order confirmation email. Please review your order carefully. Any discrepancies should be reported immediately.
5. Pricing and Payment
All prices displayed on the website are in GBP (£) and include applicable VAT where required. Prices are subject to change without prior notice.
Payment must be made in full before an order is processed. We accept secure payment methods through third-party providers. Urban Seed Bank does not store full payment card information.
6. Shipping and Delivery
Urban Seed Bank primarily ships to the United Kingdom and the European Union. Delivery times are estimated as follows:
- United Kingdom: 2–5 working days
- Europe: 5–10 working days
Delivery times are estimates and may vary due to postal services, customs procedures, or unforeseen delays.
All orders are dispatched in plain, discreet packaging to ensure privacy. Customers are responsible for providing correct shipping information. Urban Seed Bank cannot be held responsible for delivery issues arising from incorrect addresses.
7. Customs and Import Responsibility
Customers are responsible for ensuring that cannabis seeds can legally be imported into their country. Urban Seed Bank cannot be held liable for customs delays, confiscation, or other legal issues arising from importing seeds where prohibited.
8. Returns and Refunds
Due to the nature of cannabis seeds, opened seed packaging cannot be returned. If your order is damaged, incorrect, or lost in transit, you must contact us within 48 hours of receiving your order. Where appropriate, we may offer:
- Replacement products
- Store credit
- Refunds (processed through the original payment method)
Refunds and replacements are subject to verification and may take up to 14 working days to process.
9. Product Information
Urban Seed Bank strives to provide accurate and up-to-date information on all products, including strain type, THC/CBD content, and growth characteristics. However, we cannot guarantee the accuracy of all information as variations may occur due to genetics or environmental factors.
10. Intellectual Property
All content on the Urban Seed Bank website, including text, images, graphics, logos, and designs, are protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute any content without prior written permission from Urban Seed Bank.
11. Limitation of Liability
Urban Seed Bank is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, the purchase or misuse of our products, or any breach of these Terms & Conditions. Customers purchase products at their own risk and are responsible for compliance with local laws.
12. Indemnification
You agree to indemnify and hold Urban Seed Bank harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from:
- Your breach of these Terms & Conditions
- Your violation of any applicable law or regulation
- Your misuse of products purchased from Urban Seed Bank
13. Website Accuracy and Availability
We make reasonable efforts to ensure the website is accurate and functional. However, errors may occur, and we do not guarantee uninterrupted or error-free access. Urban Seed Bank reserves the right to update or remove content without notice.
14. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms & Conditions or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to Terms & Conditions
Urban Seed Bank reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the revised terms.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Urban Seed Bank
Email: [email protected]
Website: https://www.urbanseedbank.co.uk/
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